Customer Relations Representative - State Farm Agent Team Member

Julia Chew; Oklahoma City (OK); On-site; USD 75,000 - 125,000; Full time

Benefits offered by this job

Simple IRA

Salary plus commission/bonus

Health benefits

Paid time off

Flexible hours

Professional development

Career advancement

Licensing paid by agency

Job summary

State Farm agent team in Oklahoma City is seeking a Customer Relations Representative. This full-time role focuses on building customer relationships, guiding clients through insurance options, and driving business growth through outreach and appointments.

Ideal candidates have strong communication skills, a customer-centric mindset, and the ability to work well in a team. Benefits include Simple IRA, health coverage, paid time off, flexible hours, and licensing support.

Qualifications

• Excellent communication across channels (written and verbal).
• Strong customer-focused approach to guidance and options.
• Proactive problem solving and swift resolutions.

Responsibilities

• Build lasting customer relationships and follow up for satisfaction.
• Guide clients through insurance options using a needs-based approach.
• Generate leads, schedule appointments, and market tailored products.

Skills

Communication skills

People-centric mindset

Problem solving

Computer skills

Team collaboration

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Oklahoma City, OK

Position Overview

Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding \"yes,\" then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.

Responsibilities

• Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
• Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
• Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

As an Agent Team Member, you will receive...

• Simple IRA
• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Professional development
• Abundant opportunities for career advancement within our agency
• Licensing paid by agency

Requirements

• Genuine interest in marketing products and services that align with customer needs and preferences.
• Exceptional communication skills across all channels - written, verbal, and attentive listening.
• A people-centric mindset with a keen eye for detail.
• Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
• Proficiency in learning and navigating computer functions efficiently.
• Collaborative spirit, thriving in a dynamic team environment.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $75,000.00 - $125,000.00 per year

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