Customer Service Representative - State Farm Agent Team Member

Juliachew; Norman, Northern (OK, KY); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

Commission/Bonus

Health benefits

Paid time off

Flexible hours

Professional development

Career advancement

Licensing paid by agency

Job summary

State Farm agent team in Norman, OK is seeking a Customer Service Representative to deliver exceptional experiences, build lasting relationships with clients, and support the community. You will guide customers through insurance options with a needs-based approach and coordinate follow-ups to ensure satisfaction.

This full-time role offers hourly pay plus commission/bonus, benefits including health, Simple IRA, paid time off, flexible hours, and opportunities for professional development and

Qualifications

• Genuine interest in marketing products and services matching customer needs.
• Exceptional communication across written, verbal, and listening.
• People-centric mindset with attention to detail.
• Proactive problem-solving for swift customer inquiries.
• Able to learn and navigate computer functions efficiently.
• Collaborative and thrives in a team environment.

Responsibilities

• Forge enduring customer relationships and follow up for satisfaction.
• Guide clients through insurance options using a needs-based approach.
• Drive growth by generating leads, scheduling appointments, and marketing products.

Skills

Customer service

Communication skills

Problem solving

Team collaboration

Attention to detail

Learning computer systems

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Norman - OK

Replies within 24 hours

Position Overview

Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.

Responsibilities

• Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
• Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
• Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

As an Agent Team Member, you will receive...

• Simple IRA
• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Professional development
• Abundant opportunities for career advancement within our agency
• Licensing paid by agency

Requirements

• Genuine interest in marketing products and services that align with customer needs and preferences.
• Exceptional communication skills across all channels - written, verbal, and attentive listening.
• A people-centric mindset with a keen eye for detail.
• Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
• Proficiency in learning and navigating computer functions efficiently.
• Collaborative spirit, thriving in a dynamic team environment.

Compensation $50,000.00 - $70,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none