Customer Relations Representative - State Farm Agent Team Member

Greg Ellis - State Farm Agent; Norman (OK); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401K

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement within the agency

Job summary

Greg Ellis - State Farm Agent in Norman, OK, is seeking a Customer Relations Representative to provide excellent customer service and establish strong relationships. This role requires strong communication skills and a proactive approach to problem solving.

The position offers a competitive salary ranging from $50,000 to $75,000 per year, plus commission. With opportunities for growth and benefits such as 401K, this is an exciting opportunity to advance your career.

Qualifications

• Excellent communication skills – written, verbal, and listening.
• Ability to work Monday - Friday, 8:30am - 5:30pm, no weekends.
• Detail oriented and self-motivated.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to effectively relate to a customer

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join our winning team as a Customer Relations Representative - State Farm Agent Team Member. We are looking for an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.

Benefits

• 401K
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within the agency

Compensation

$50,000.00 - $75,000.00 per year, plus commission/bonus.

Requirements

• Excellent communication skills – written, verbal, and listening
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Position may require irregular working hours
• Must be available to work Monday - Friday, 8:30am - 5:30pm; no weekends

Employment Type

This position is offered by a State Farm independent contractor agent.

Location

Norman, OK