Customer Service Representative - State Farm Agent Team Member Muskegon - MI

State Farm; Muskegon (MI); Sur place; USD 30 000 - 55 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Health insurance

Signing bonus

Résumé du poste

State Farm agent in Muskegon, MI is hiring a Customer Service Representative to deliver outstanding service and build lasting client relationships. You will respond to inquiries about insurance options, handle policy changes, billing, and claims, and assist with managing the agency's website and social content.

Qualifications include excellent communication, teamwork, and a Property and Casualty license (or willingness to obtain) plus Life and Health license (or willingness).

Qualifications

• Excellent communication skills—written, verbal, and listening.
• Must be self-motivated, detail-oriented, and dedicated to customer service.
• Ability to work effectively in a team environment.
• Licenses: Property & Casualty and Life & Health (or willingness to obtain).

Responsabilités

• Build and maintain strong customer relationships, following up as needed.
• Deliver prompt, accurate, and friendly customer service, including inquiries about insurance availability, eligibility, coverage options, policy changes, transfers, claim submissions, and billing.
• Use a customer-focused, needs-based review to educate clients about insurance options.
• Assist the agent in managing the office website and social media content.

Connaissances

Excellent communication

Self-motivated

Detail‑oriented

Team player

Interpersonal skills

Formation

Property and Casualty license

Life and Health license

Description du poste

Customer Service Representative - State Farm Agent Team Member

Full Time in Muskegon - MI

• 401(k)
• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Health insurance
• Signing bonus

Are you outgoing and passionate about providing exceptional customer service? Do you enjoy engaging with the public? If so, a career with a State Farm independent contractor agent could be the perfect fit for you! State Farm agents exclusively offer State Farm insurance and financial service products.

Responsibilities

• Build and maintain strong customer relationships, following up as needed.
• Deliver prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverage options, policy changes, transfers, claim submissions, and billing.
• Use a customer-focused, needs-based review process to educate clients about their insurance options.
• Assist the agent in managing the office website and social media content.

What You’ll Receive

• Competitive salary plus commission and bonuses
• Paid time off, including vacation and personal/sick days
• Opportunities for growth and advancement within the agency

Qualifications

• Excellent communication skills—written, verbal, and listening
• Self-motivated and detail-oriented
• Dedicated to delivering outstanding customer service
• Ability to work effectively in a team environment
• Strong interpersonal skills to connect with customers
• Property and Casualty license (or willingness and ability to obtain)
• Life and Health license (or willingness and ability to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $30,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.