Customer Service Representative - State Farm Agent Team Member

Sfredmond; Redmond (OR); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Signing bonus

Job summary

State Farm Agent Team Member in Redmond, OR is seeking a Customer Service Representative to join a small, family-owned local agency backed by a nationwide company. You will help existing customers with questions about their coverage, educate them on options, and identify needs.

The role offers salary plus commission, 401(k) options, health insurance, paid time off, and advancement opportunities. Flexible hours with potential for growth and advancement within the agency and corporate structures,

Qualifications

• Excellent communication skills across written, verbal and listening.
• People-oriented and detail oriented.
• Proactive in problem solving.
• Able to learn computer functions.
• Ability to work in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a needs-based review to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Communication

People skills

Attention to detail

Problem solving

Tech literacy

Team player

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in REDMOND - OR

• 401(k)
• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm Insurance and financial service products.

Our customer service team works with our existing customers to help answer questions about their coverage, offer solutions to potential risks, and help their lives go right. We offer flexible hours, a reduced weekly work schedule, and commissions in addition to salary pay. Advancement opportunities within the local Agency, as well as into Corporate Structures. Small family-owned local business backed by a Nationwide company!

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• 401k
• Salary pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

Compensation $45,000.00 - $65,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.