Customer Service Representative - State Farm Agent Team Member

Nick Daoud - State Farm Agent; Sterling Heights (MI); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Flexible hours

Growth potential

Hiring bonus

Job summary

Nick Daoud - State Farm Agent in Sterling Heights is seeking a Customer Service Representative to join a State Farm agent team. You will work with the public, build relationships, and help customers understand insurance options.

The role offers flexible hours, paid time off, growth potential, and a pathway for advancement within the agency. Compensation ranges from $40,000 to $45,000 per year, with licensing support as needed.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills – written, verbal and listening.
• People-oriented, detail oriented, proactive in problem solving.
• Able to learn computer functions and work in a team.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Customer focus

Communication skills

People-oriented

Detail-oriented

Problem solving

Learn computer functions

Team player

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• Hiring Bonus up to $

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $40,000.00 - $45,000.00 per year

We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Renters Insurance.
• Our office is located in Sterling Heights.
• Our office is open 9am - 5:30pm.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none