Customer Service Representative - State Farm Agent Team Member Howell - NJ

Ryan Salonia; Howell Township (NJ); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

Ryan Salonia State Farm Agent in Howell, NJ is seeking a Customer Service Representative to deliver exceptional service and support the growth of a local insurance business. You will build relationships, handle inquiries, and coordinate with the agent team to assist community members.

The role emphasizes attention to detail, strong communication, and a customer-focused mindset, with opportunities for advancement and performance-based raises in a professional, supportive office environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication and interpersonal

Detail-oriented and multitask

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Howell - NJ

Replies within 24 hours

• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY

Ryan has been with State Farm since 1997 and opened his agency in 2007. With offices serving both New Jersey and Pennsylvania, our 8-person team focuses on building relationships, empowering our community, and creating real growth opportunities for our staff.

We offer incentives and promotions throughout the year, commissions for referrals, and a performance-based raise after just three months. Whether you come from a sales background or something totally different - like customer service or even delivery driving - what matters most to us is your motivation, work ethic, and desire to help people.

Our office culture is professional, supportive, and down-to-earth. We’re deeply involved in the local community and take pride in offering a workplace where team members feel valued, challenged, and excited to grow.

If you’re driven, people-focused, and ready to be part of a team that invests in your future, we’d love to hear from you.

ROLE DESCRIPTION

As a Customer Service Representative with Ryan Salonia - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $45,000.00 - $45,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.