Customer Service Representative - State Farm Agent Team Member

Localagentlori; High Point (NC); On-site; USD 40,000 - 85,000; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Paid time off (vacation and personal/sick days)

Flexible hours

Growth potential/Opportunity for advancement

Job summary

A State Farm Independent Contractor Agency in High Point, NC is seeking a Customer Service Representative. The ideal candidate will establish relationships with customers and educate them on insurance options. This full-time role offers hourly pay plus commission, paid time off, and growth opportunities. Candidates should have excellent communication skills and a proactive approach to problem-solving.

Qualifications

• Interest in marketing products and services based on customer needs.
• Able to learn computer functions.
• Ability to work in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Educate customers about insurance options using a needs-based review process.
• Develop leads, schedule appointments, and market products and services.

Skills

Excellent communication skills

People-oriented

Detail oriented

Proactive in problem solving

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in High Point, NC

Position Overview

Are you outgoing and customer‑focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills – written, verbal and listening
• People‑oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $40,000.00 - $85,000.00 per year