Customer Service Representative - State Farm Agent Team Member

Insuregarner; Garner (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Hourly Plus Commission

Hiring Bonus

401(k)

Bonus based on performance

Health insurance

Advancement opportunities

Paid time off

Job summary

State Farm Agent Matt Davis in Garner, NC is seeking a Customer Service Representative to join our local team and help customers with policies and claims.

As a valued member, you will handle inquiries, update policies, and maintain records while working in a supportive community-focused environment. The role offers growth opportunities, competitive compensation, and benefits.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Garner - NC

• Hourly Plus Commission
• Hiring Bonus
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Matt Davis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $50,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none