Customer Service Representative - State Farm Agent Team Member

Wayneinsurancenow; Clayton (NC); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Competitive salary

Job summary

A leading insurance agency in Clayton, NC, is seeking a Customer Service Representative to enhance customer experiences and foster internal growth opportunities. The ideal candidate will possess strong communication and interpersonal skills, a detail-oriented mindset, and multitasking abilities. Responsibilities include handling customer inquiries, assisting with policy changes, and processing claims. This full-time role offers a competitive salary range of $38,000 to $50,000 annually, with opportunities for professional development and advancement.

Qualifications

• Strong communication skills required for customer interaction.
• Detail-oriented approach necessary for processing inquiries.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Clayton - NC

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Wayne Wallace - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $38,000.00 - $50,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Clayton - NC

Responsive recruiter

Benefits

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Wayne Wallace - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $38,000.00 - $50,000.00 per year Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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