Customer Service Representative - State Farm Agent Team Member Berwyn - IL

Agent Paul F; Berwyn (IL); Vor Ort; USD 21.000 - 30.000; Teilzeit

Benefits dieser Stelle

Group Life Insurance Benefits

Profit sharing

Paid time off (vacation and personal/s

Growth potential/Opportunity for_adv

Zusammenfassung

State Farm is seeking a part-time Customer Service Representative to join a local agent office. You will establish customer relationships, respond to inquiries about insurance options, and educate customers using a needs-based approach.

Licensing support is provided to obtain Property & Casualty and Life & Health licenses. You should be self-motivated with strong communication, teamwork, and a dedication to outstanding customer service.

Qualifikationen

• Excellent interpersonal and communication abilities.
• Self-motivated with attention to detail.
• Ability to work in a team and relate to customers.
• Licensing prerequisites: Property & Casualty and Life & Health licenses obtainable.

Aufgaben

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for inquiries about insurance options.
• Educate customers using a needs-based review process about insurance coverages and changes.
• Maintain a strong work ethic and commitment to success each day.

Kenntnisse

Interpersonal skills

Communication skills

Self-motivated

Detail oriented

Problem solving

Customer service

Teamwork

Customer relations

Ausbildung

Property and Casualty license (must obtain)

Life and Health license (must obtain)

Jobbeschreibung

Customer Service Representative - State Farm Agent Team Member

Replies within 24 hours

Position Overview

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Group Life Insurance Benefits
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.