Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Aurora (CO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Valuable experience

Opportunity for advancement within my/

Job summary

An independent insurance agency in Aurora, CO, is seeking an outgoing and customer-focused individual to join as a sales representative. The role involves establishing customer relationships, providing accurate service, and educating clients about insurance products. Candidates should have sales experience and excellent communication skills, with opportunities for growth and advancement within the agency.

Qualifications

• Sales experience preferred, particularly in retail or telemarketing.
• Strong written and verbal communication skills.
• Ability to work in a team environment.
• Detail oriented and organized.
• Able to work collaboratively in a team.
• Must be able to obtain Property & Casualty and Life & Health licenses.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.

Skills

Sales experience

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Teamwork

Customer relationship management

Education

Property and Casualty license

Life and Health license

Job description

Overview

Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Compensation and Benefits

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Important Notes

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Insurance

Location and Compensation Notes

Location: Aurora, CO (and surrounding areas mentioned in related postings). Compensation ranges are listed in postings and may vary by location.