Customer Service Representative - State Farm Agent Team Member

Paul Fudym - State Farm Agent; Berwyn (IL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Group Life Insurance Benefits

Profit sharing

Paid time off

Job summary

Paul Fudym - State Farm Agent in Berwyn, IL is seeking a part-time Customer Service Representative to join the agent team. You will establish customer relationships, provide prompt, accurate service, and respond to inquiries about insurance options, coverages, changes, and billing.

This role emphasizes a needs-based approach, teamwork, and a commitment to customer service. Licensing to obtain Property & Casualty and Life & Health can be obtained.

Qualifications

• Excellent interpersonal and communication abilities for written and spoken interaction.
• Strong customer-service mindset with a proactive approach to needs-based education.
• Attention to detail and ability to work in a team environment.
• Willingness to obtain required Property & Casualty and Life/Health licenses.
• Clear, courteous communication and relationship-building with customers.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly service including inquiries on insurance availability, coverages, changes, transfers, claims, and billing.
• Use a needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic and commitment to success each day.

Skills

Interpersonal skills

Communication skills

Self-motivated

Detail oriented

Proactive problem solving

Customer service oriented

Teamwork

Customer relations

Education

Property & Casualty license (obtainable)

Life and Health license (obtainable)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Group Life Insurance Benefits
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $14.00 - $20.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Berwyn, IL and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none