Customer Service Manager - State Farm Agent Team Member

Nicole Page - State Farm Agent; Chicago (IL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Hourly pay

Job summary

Nicole Page - State Farm Agent in Chicago, IL is seeking a part-time team member to help customers with insurance and financial service needs. The role emphasizes establishing relationships, answering inquiries about auto, home, life, and renters insurance, and ensuring friendly, knowledgeable service.

The office values motivation, organization, and a customer-centered approach, with hourly pay and opportunities to grow within a busy local agency.

Qualifications

• Excellent interpersonal skills are required.
• People-oriented demeanor and strong relationship-building abilities.
• Organizational skills to manage tasks and follow-ups.
• Self-motivation with a proactive work attitude.
• Attention to detail in customer interactions and documentation.
• Ability to effectively relate to a customer and understand needs.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance options, coverages, and billing.
• Use a needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success daily.

Skills

Interpersonal skills

People oriented

Organizational skills

Self-motivated

Detail oriented

Customer relations

Job description

Full Time • Chicago - IL

Position Overview

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Hourly pay

Requirements

• Excellent interpersonal skills
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Ability to effectively relate to a customer

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. Our team works hardto reach our goalstogether as a teamand have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit andhave a desire to win and achieve results, please consider joining our team.

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Old Irving.
• Additional languages spoken: Spanish

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

• Make a difference in your community every day
• Gain confidence and grow your career
• Earn benefits and rewards that are second to none