Customer Service Representative - State Farm Agent Team Member

Mike Mathers - State Farm Agent; Worthington (OH); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Job summary

Mike Mathers - State Farm Agent in Worthington, Ohio, is looking for a Customer Service Representative. This full-time position involves establishing and maintaining customer relationships, providing friendly service, and educating clients about insurance products.

The ideal candidate is self-motivated, detail-oriented, and dedicated to customer service. Compensation ranges from $18.00 to $20.00 per hour, and there are opportunities for advancement within the agency.

Qualifications

• Must have excellent communication skills - written, verbal and listening.
• Self-motivated and detail oriented.
• Proactive in problem solving and dedicated to customer service.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to multi-task

Ability to effectively relate to a customer

Education

Property and Casualty license

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Full Time • Worthington - OH

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)

Compensation: $18.00 - $20.00 per hour

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.