Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Garland (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Paid time off

Valuable experience

Job summary

The State Farm Agent in Garland, TX, is looking for a Customer Service Representative to join their team. This position involves educating customers about insurance options, developing leads, and maintaining a strong work ethic. Ideal candidates should have sales experience and excellent communication skills.

The role offers a salary of $45,000 to $60,000 per year, along with hourly pay and bonuses. Join a growing agency dedicated to helping clients manage their insurance and financial needs.

Qualifications

• Sales experience preferred, whether in retail, inside sales, or telemarketing.
• Track record of meeting sales goals/quotas.
• Ability to obtain necessary licenses.

Responsibilities

• Educate customers about insurance options through a needs-based review process.
• Schedule appointments and market appropriate products and services.
• Maintain a strong work ethic with complete commitment to success.

Skills

Sales experience

Excellent communication skills

Self-motivated

Detail oriented

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self‑motivated
• Detail oriented
• Ability to make presentations to potential customers
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Garland, TX.
• Our office is open Monday – Friday 9 am to 5 pm.
• Additional languages spoken: Spanish

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $45,000.00 – $60,000.00 per year

Looking for the skills and confidence to run a business in the future? We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.