Customer Service Representative - State Farm Agent Team Member

George Morris - State Farm Agent; Waynesboro (VA); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Paid Holidays

Bonus based on performance

Competitive salary

Health insurance

Paid time off

401(k) matching

Résumé du poste

George Morris - State Farm Agent in Waynesboro, VA is seeking a customer service representative to deliver exceptional client experiences. You will assist with policy details, updates, and claims while coordinating with the team to serve community members effectively.

The role emphasizes strong communication, attention to detail, and a customer-focused approach. Growth opportunities are anticipated for driven, sales-minded candidates in a supportive agency environment.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Connaissances

Communication skills

Interpersonal skills

Customer service

Detail oriented

Description du poste

Benefits:

• Paid Holidays
• Bonus based on performance
• Competitive salary
• Health insurance
• Paid time off
• 401(k) matching

ROLE DESCRIPTION:

As a customer service represenative, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.