Customer Service Representative - State Farm Agent Team Member

Eduardo Ibanez - State Farm Agent; Salem (NH); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Paid time off

Parental leave

Training & development

Tuition assistance

Job summary

Eduardo Ibanez - State Farm Agent in New Hampshire seeks a customer-focused professional to deliver exceptional client experiences in the insurance space. MUST HAVE State Farm EXPERIENCE.

You will handle inquiries, assist with policy changes, process claims, and maintain accurate records while collaborating with agency team members to serve community. Internal growth opportunities are anticipated for driven, sales-minded candidates.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Detail oriented

Multitask

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off
• Parental leave
• Training & development
• Tuition assistance

Role Description

MUST HAVE State Farm EXPERIENCE

You will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.