Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Waco (TX); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Group life insurance

Paid time off (vacation and personal/sick days)

Flexible hours

Growth potential/Opportunity for advancement

Job summary

A local insurance agency in Waco, Texas, seeks a Customer Service Representative. You will build customer relationships, market insurance options, and develop leads. Ideal candidates are motivated and have excellent communication skills. A competitive salary of $40k-$45k annually is offered, along with bonuses and benefits including paid time off and group life insurance.

Qualifications

• Interest in marketing products and services based on customer needs.
• Able to learn computer functions.

Responsibilities

• Establish customer relationships and follow up as needed.
• Educate customers about insurance options.
• Develop leads and market appropriate products.

Skills

Excellent communication skills

People-oriented

Detail oriented

Proactive in problem solving

Ability to work in a team environment

Job description

Customer Service Representative - State Farm Agent Team Member

Our agency has been a trusted name in the insurance industry for over 17 years, helping clients protect what matters most. We have a dedicated team of 5 and pride ourselves on fostering a positive, collaborative office environment where everyone has the opportunity to thrive.

We’re looking for a driven sales professional who isn’t content with just the basics, but someone who is motivated to build a rewarding career and maximize their earning potential by pursuing leads and embracing growth opportunities. In addition to competitive compensation, we provide Group Life benefits and two weeks of PTO after your first year.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Hourly pay plus commission/bonus
• Group life insurance
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

Compensation: $40,000.00 - $45,000.00 per year

We are an equal opportunity employer and welcome applications from diverse candidates. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.