Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Village of New Hyde Park (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading insurance agency is looking for a Customer Service Representative to provide exceptional service and support to clients while exploring a career in insurance sales. This entry-level role offers training, mentorship, and a clear path for career advancement within a supportive environment.

Benefits

401(k) matching

Competitive salary

Paid time off

Training & development

Opportunity for advancement

Qualifications

• Ideal for recent graduates or early-career professionals.
• Comfortable in customer-facing roles, such as retail or hospitality.
• Willingness to obtain an insurance license is supported.

Responsibilities

• Answer incoming customer questions professionally.
• Assist with policy updates and basic claims.
• Maintain accurate customer records.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

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Customer Service Representative - State Farm Agent Team Member

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Join to apply for the Customer Service Representative - State Farm Agent Team Member role at State Farm Agent

Responsive recruiter

Benefits

• 401(k) matching
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
  
  

Job Title: Customer Service Representative – Launch Your Insurance Career

Start Here. Grow Fast. Discover If a Career in Insurance Sales is Right for You.

Are you a recent college graduate or early-career professional looking to build a meaningful, stable career—but not quite sure where to start? Do you enjoy working with people, solving problems, and exploring opportunities to help others?

We’re hiring a Customer Service Representative who’s ready to learn the ropes in the insurance industry, support customers with care and confidence, and explore the potential of a future in licensed insurance sales.

This is more than just a customer service role—it’s your launchpad into a respected, opportunity-rich field with a clear path for growth.

What You’ll Do

• Answer incoming customer questions with professionalism and care
• Assist with policy updates, coverage questions, and basic claims support
• Maintain accurate and up-to-date customer records
• Collaborate with licensed agents and team members on client needs
• Begin identifying potential customer needs and how insurance products could help
• Learn the foundations of sales conversations in a supportive, non-pressured environment
  
  

Why This Role Is a Great Fit For You

• Gain hands-on experience in a professional insurance agency
• Ideal for recent graduates exploring new career opportunities
• Clear path to advancement into licensed sales roles
• Training and mentorship provided by experienced team members
• Opportunity to explore the sales side of the industry in a low-pressure setting
  
  

What We’re Looking For

• Strong communication and interpersonal skills
• Detail-oriented and able to manage multiple tasks
• A desire to help others and grow within the industry
• Comfortable in customer-facing roles (retail, hospitality, or call center experience is a plus)
• Willingness to obtain an insurance license (support and guidance will be provided)
• Previous customer service or administrative experience preferred
  
  

If you’re ready to explore a new path, build valuable skills, and join a team that invests in your success, we’d love to hear from you.

Apply today to take the first step in launching your career in the insurance industry.

Compensation: $40,000.00 - $50,000.00 per year

Do you want a career and not just a job?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

• Our office is located in New Hyde Park, NY.
• I am a second generation State Farm agent.
• We currently have 8 team members at our agency.
• We have 140 years of combined insurance experience in our office.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Golden Triangle
  
  

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Insurance

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