Customer Service Representative - State Farm Agent Team Member

David Dean - State Farm Agent; New York (NY); On-site; USD 36,000 - 54,000; Full time

Job summary

A leading insurance agency seeks a Customer Service Representative to enhance customer experiences, resolve inquiries, and assist clients. Ideal candidates are detail-oriented and empathetic, with a passion for providing exceptional service. Join a team that values hard work and community impact while offering opportunities for advancement.

Benefits

Bonus based on performance

Opportunity for advancement

Paid time off

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits :

• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION :

As a Customer Service Representative with David Dean State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS :

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation : $36,000.00 - $54,000.00 per year

Do you want to work with someone who will help you achieve YOUR goals?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. If you want to work in an environment that is fun, challenging, and rewarding, then David Dean - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Indianapolis, IN.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.