Customer Service Representative - State Farm Agent Team Member

David Rodriguez - State Farm Agent; Van Alstyne (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Job summary

David Rodriguez - State Farm Agent in Texas is seeking a Customer Service Representative to join our team and deliver exceptional service to policyholders. You will answer inquiries, assist with policy changes, process claims, and maintain accurate records while supporting community growth.

The role emphasizes bilingual Spanish capabilities, clear communication, and a proactive customer-focused mindset. This full-time position offers advancement opportunities within a collaborative agency

Qualifications

• Bilingual Spanish required.
• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Bilingual-Spanish

Communication

Detail-oriented

Job description

Benefits:

• Bonus based on performance


• Company parties


• Competitive salary


• Dental insurance


• Flexible schedule


• Free food & snacks


• Health insurance


• Opportunity for advancement


• Paid time off


• Parental leave


• Training & development


• Vision insurance

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with David Rodriguez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.


• Assist customers with policy changes and updates.


• Process insurance claims and follow up with customers.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Bilingual-Spanish is required.


• Communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.