Customer Service Representative - State Farm Agent Team Member

Ryandunnsf; United States; Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

Training & development

Competitive salary

Flexible work from home

Job summary

State Farm in the United States is seeking a dependable Account Manager to support a growing team and deliver excellent service to customers.

In this hybrid, full-time role you will build relationships, assist with policy changes, answer coverage questions, review accounts, and maintain accurate records in the agency management system. Licensing in Property & Casualty and Life/Health is preferred or obtainable.

This position emphasizes advancement opportunities, training, and a competitive salary.

Qualifications

• Excellent communication and customer service skills.
• Strong organization and attention to detail.
• Ability to multitask and manage multiple client accounts.
• Experience with agency software; familiarity with insurance processes.
• Property & Casualty and Life/Health licenses preferred or willingness to obtain.
• Prior insurance or customer service experience is a plus.

Responsibilities

• Provide prompt, friendly customer service to clients.
• Assist customers with policy changes, billing questions, and coverage explanations
• Review existing accounts and identify opportunities to better protect customers
• Maintain accurate documentation in the agency management system
• Follow up with customers to ensure satisfaction and retention
• Support the sale team with customer relationship management.

Skills

Communication

Customer service

Organized and detail-oriented

Multitasking

Agency software familiarity

Property & Casualty license preferred

Life and Health license preferred

Insurance industry experience

Tools

Agency management system

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Hybrid - US

• Opportunity for advancement
• Paid time off
• Bonus based on performance

Are you organized, customer-focused, and motivated to grow your career in the insurance industry? Our State Farm Agency is looking for a dependable Account Manager to help support our growing team and provide excellent service to our customers.

In this role you will build relationships with clients, assist with policy changes, answer coverage questions, and help identify opportunities to better serve our customers. If you enjoy helping people, staying organized, and working in a fast-paced environment, we'd love to meet you.

Responsibilities

• Provide prompt, friendly customer service to clients.
• Assist customers with policy changes, billing questions, and coverage explanations
• Review existing accounts and identify opportunities to better protect customers
• Maintain accurate documentation in the agency management system
• Follow up with customers to ensure satisfaction and retention
• Support the sale team with customer relationship management.

Qualifications

• Strong communication and customer service skills
• Highly organized and detail-oriented
• Ability to multitask and manage multiple client accounts
• Comfortable using computer systems and agency software
• Property & Casualty license preferred (or willingness to obtain)
• Life and Health license preferred (or willingness to obtain)
• Previous insurance or customer service experience is a plus

If you enjoy helping people and want to be part of a team that makes a difference in the community, we encourage you to apply. This position is ideal for someone with prior insurance agency, banking, or financial services experience.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $50,000.00 - $60,000.00 per year

Flexible work from home options available.

Compensation $50,000.00 - $60,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Hybrid - US

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Are you organized, customer-focused, and motivated to grow your career in the insurance industry? Our State Farm Agency is looking for a dependable Account Manager to help support our growing team and provide excellent service to our customers.

In this role you will build relationships with clients, assist with policy changes, answer coverage questions, and help identify opportunities to better serve our customers. If you enjoy helping people, staying organized, and working in a fast-paced environment, we'd love to meet you.

Responsibilities

• Provide prompt, friendly customer service to clients.
• Assist customers with policy changes, billing questions, and coverage explanations
• Review existing accounts and identify opportunities to better protect customers
• Maintain accurate documentation in the agency management system
• Follow up with customers to ensure satisfaction and retention
• Support the sale team with customer relationship management.

Qualifications

• Strong communication and customer service skills
• Highly organized and detail-oriented
• Ability to multitask and manage multiple client accounts
• Comfortable using computer systems and agency software
• Property & Casualty license preferred (or willingness to obtain)
• Life and Health license preferred (or willingness to obtain)
• Previous insurance or customer service experience is a plus

If you enjoy helping people and want to be part of a team that makes a difference in the community, we encourage you to apply. This position is ideal for someone with prior insurance agency, banking, or financial services experience.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $50,000.00 - $60,000.00 per year

Flexible work from home options available.

Compensation $50,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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