Customer Service Representative - State Farm Agent Team Member

Chris White - State Farm Agent; Rehoboth Beach (DE); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Life Insurance

Fixed schedule (Mon-Fri 8:45–5:00)

401(k)

401(k) matching

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Chris White - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, build relationships, and support the growth of a local insurance business.

In this role you will answer inquiries, coordinate with team members, and maintain accurate records while helping community members with their insurance and financial services needs.

This position offers a steady weekday schedule, opportunities for advancement, and benefits such as life insurance and a 401(k) plan.

Qualifications

• Customer service experience is valued.
• Ability to communicate clearly and warmly.
• Detail-oriented and capable of multitasking.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Benefits:

• Life Insurance


• Monday – Friday 8:45 – 5:00pm


• 401(k)


• 401(k) matching


• Competitive salary


• Opportunity for advancement


• Paid time off


• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Chris White - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.