Customer Service Representative - State Farm Agent Team Member

Brian Teti - State Farm Agent; Wilmington (DE); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Licensing Paid by My Agency

Paid Time Off for Vacation & Personal/

Base salary with bonus and commission

Opportunity for advancement

Training & development

Competitive salary

Dental insurance

Health insurance

Vision insurance

Job summary

Brian Teti - State Farm Agent is seeking a Customer Service Representative to join the office and help deliver exceptional experiences while supporting growth of the insurance business. You will engage with the public, resolve inquiries, coordinate with the agent team, and assist customers with their insurance and financial services needs in a community-focused setting.

Licensing paid by the agency, PTO for vacation and personal/sick days, a $45,000 base salary plus bonus and commission, and

Qualifications

• Customer service focus required.
• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service and/or sales experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.
• Offer and sell our various insurance products to meet our customers' needs

Skills

Customer service

Communication skills

Detail-oriented

Multitasking

Sales experience

Job description

Benefits:

• Licensing Paid by My Agency


• Paid Time Off for Vacation & Personal/sick days


• $45,000 Base Salary plus Bonus and Commission


• Opportunity for advancement


• Training & development


• Competitive salary


• Dental insurance


• Health insurance


• Vision insurance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Brian Teti's State Farm Insurance Office, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.


• Offer and sell our various insurance products to meet our customers' needs

QUALIFICATIONS:

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service and/or sales experience preferred.