Customer Service Representative - State Farm Agent Team Member

Christina Lindauer - State Farm Agent; Green Bay (WI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

Free food & snacks

Job summary

Christina Lindauer Insurance Agency Inc. is seeking a Customer Service Representative in Green Bay, Wisconsin. The role focuses on delivering exceptional customer experiences, resolving inquiries, and collaborating with the agency team to meet community needs.

The position emphasizes accuracy, strong communication, and the ability to multitask in a local insurance setting. Prior customer service experience is preferred, and the role supports growth within a State Farm independent contractor

Qualifications

• Customer service-centric approach is essential.
• Excellent verbal and written communication.
• Strong interpersonal and relationship-building abilities.
• Attention to detail and ability to multitask in a fast-paced environment.
• Experience in customer service is preferred; insurance license may be required.

Responsibilities

• Establish and nurture customer relationships and follow up as needed.
• Respond to customer inquiries and requests in a timely manner.
• Maintain accurate records of customer interactions and transactions.

Skills

Customer service mindset

Strong communication

Interpersonal skills

Detail orientation

Multitasking

Insurance license (ability to obtain)

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Free food & snacks

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As a Customer Service Representative with Christina Lindauer Insurance Agency Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Must be able to obtain insurance license