Customer Service Representative - State Farm Agent Team Member

Chuck Taylor - State Farm Agent; Canton (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Profit sharing

Job summary

Chuck Taylor - State Farm Agent in Canton, Illinois, is seeking a Customer Service Representative. This role involves generating exceptional customer experiences while resolving inquiries and coordinating with team members. Attention to detail and a desire to help are crucial for success.

As a team member, you will assist with policy information, process claims, and ensure accurate records are maintained. The position offers a positive environment and opportunities for professional growth.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented individual who can multitask effectively.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Profit sharing

Role Description

As a Customer Service Representative – State Farm Agent Team Member with Chuck Taylor – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.