Customer Service Representative - State Farm Agent Team Member

Bob Witt - State Farm Agent; Tucson (AZ); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Descrizione del lavoro

Bob Witt - State Farm Agent is seeking a Customer Service Representative to join a small, close-knit team. You will deliver exceptional customer experiences, handle inquiries, and coordinate with agency colleagues to meet community needs.

The role emphasizes a supportive, growth-oriented environment with a work-hard, play-hard culture. This position offers a hiring bonus, health benefits, paid time off, and opportunities for advancement.

Competenze

• Excellent communication and customer service skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Mansioni

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conoscenze

Communication

Interpersonal skills

Detail-oriented

Descrizione del lavoro

Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:

I opened my agency in 2016 and currently lead a small, close-knit team. I'm a second-generation State Farm agent and have been in the insurance industry since 2002. Before that, I spent time in the golf business, which helped shape my approach to building relationships and delivering a strong customer experience.

I’m a graduate of the University of Oregon, where I earned my B.S. degree. Outside of the office, I’m a proud father and a passionate golfer. I stay involved in the community through my local church and by supporting local high school sponsorships.

Our agency offers strong work-life balance, health benefits, professional development opportunities, and a hiring bonus. We believe in creating an environment where you can succeed professionally while still enjoying your life outside of work.

Our office culture is built on a \u201Cwork hard, play hard\u201D mentality. We’re a family-style team that values honesty, loyalty, and positivity. We support one another, celebrate wins together, and believe that when the team succeeds, everyone benefits. I’m looking for someone with a winner’s mindset - someone who is motivated to grow, contribute, and make a positive impact on both the team and our customers.

If you’re looking for a supportive environment where you can push yourself, grow your career, and be part of something meaningful, this could be a great fit for you.

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Bob Witt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.