Account Associate - State Farm Agent Team Member

Bob Witt - State Farm Agent; Tucson (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hiring bonus

Performance-based bonus

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Bob Witt - State Farm Agent in Tucson, AZ is seeking an Account Associate Team Member to support daily operations and help grow the agency through strong customer relations. You will act as a liaison between customer needs and agency departments, promoting relevant products and services.

The ideal candidate is sociable, sales-minded, and focused on delivering exceptional customer experiences. This role offers growth opportunities and a supportive, family-style team environment.

Qualifications

• Strong organizational skills and attention to detail are required.
• Excellent customer service and communication skills are essential.
• Previous experience in insurance or a related field is preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Sales mindset

Attention to detail

Job description

Benefits:

• Hiring bonus


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2016 and currently lead a small, close-knit team. I'm a second-generation State Farm agent and have been in the insurance industry since 2002. Before that, I spent time in the golf business, which helped shape my approach to building relationships and delivering a strong customer experience.

I’m a graduate of the University of Oregon, where I earned my B.S. degree. Outside of the office, I’m a proud father and a passionate golfer. I stay involved in the community through my local church and by supporting local high school sponsorships.

Our agency offers strong work-life balance, health benefits, professional development opportunities, and a hiring bonus. We believe in creating an environment where you can succeed professionally while still enjoying your life outside of work.

Our office culture is built on a “work hard, play hard” mentality. We’re a family-style team that values honesty, loyalty, and positivity. We support one another, celebrate wins together, and believe that when the team succeeds, everyone benefits. I’m looking for someone with a winner’s mindset - someone who is motivated to grow, contribute, and make a positive impact on both the team and our customers.

If you’re looking for a supportive environment where you can push yourself, grow your career, and be part of something meaningful, this could be a great fit for you.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Bob Witt - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.


• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.