Customer Service Representative - State Farm Agent Team Member

Richansen; Town of Florida (NY); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Salary plus commission/bonus

Growth potential and advancement opportunities

Job summary

A State Farm agency in Gainesville, FL is seeking a Customer Service Representative to enhance client relationships and deliver exceptional service. This role focuses on establishing customer connections, addressing inquiries regarding insurance, and promoting customer satisfaction. Ideal candidates possess strong sales experience, excellent communication skills, and a dedication to service excellence. Opportunities for growth within the agency are available.

Qualifications

• Experience in sales (inside/outside sales, retail sales associate, or telemarketing) preferred.
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service and able to anticipate customer needs.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Excellent communication skills

Customer service dedication

Job description

Overview

Full Time in Gainesville, FL

Replies within 24 hours

ROLE DESCRIPTIONAs a Customer Service Representative for Ric Hansen State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

Benefits

• Paid time off (holidays and personal/sick days)
• Salary plus commission/bonus
• Growth potential/opportunities for advancement within my agency

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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