CUSTOMER SERVICE REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

Jeff Lowe Insurance Agency Inc.; Torrance (CA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Roth IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jeff Lowe Insurance Agency Inc. in California seeks a Customer Service Representative to support our growing team and deliver exceptional service to clients across California and Arizona. You will answer inquiries, assist with policy changes, and coordinate with teammates to meet client needs.

We offer a collaborative environment, flexible scheduling, quarterly outings, and opportunities for internal growth in a small agency with seven experienced professionals.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Customer service

Job description

Responsive recruiter

Replies within 24 hours

Benefits

• Roth IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Are you ready to join a dynamic team that's been making waves in the insurance industry since 2017? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in California and a presence in Arizona - we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of seven seasoned professionals, you'll have the chance to engage with clients within California and Arizona, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Jeff Lowe - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $50,000.00 - $75,000.00 per year