Customer Service Representative - State Farm Agent Team Member

Jeff Eaton - State Farm Agent; Enid (OK); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jeff Eaton - State Farm Agent in Enid, Oklahoma, is looking for a Customer Service Representative to create exceptional customer experiences. The role involves addressing inquiries, coordinating within the agency, and meeting community needs.

Ideal candidates should be detail-oriented and possess strong customer service skills. Previous customer service experience is preferred. The position offers several benefits, including health insurance and opportunities for advancement.

Qualifications

• Strong communication skills to address customer needs.
• Ability to remain detail-oriented while managing multiple tasks.
• Prior experience in a customer service role is preferable.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Previous customer service experience

Job description

Benefits:

• License Reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Jeff Eaton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.