Customer Service Representative - State Farm Agent Team Member

Wanda Lucero; Taos (NM); Hybrid; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Paid time off

Training & development

Group life insurance

Hourly pay + commission

Vacation and sick days

Growth potential

Valuable experience

advancement opportunities

Zusammenfassung

Wanda Lucero Agency in Taos, NM seeks a Customer Service Representative to join our State Farm team and deliver value-based conversations and exceptional customer experiences. You will handle inquiries on insurance availability, billing, and policy changes while supporting growth.

The ideal candidate is self-motivated, communicates clearly, and is willing to obtain Property & Casualty and Life & Health licenses.

Qualifikationen

• Sales experience preferred.
• Excellent interpersonal and communication skills.
• Self-motivated and detail oriented with a focus on customer service.
• Ability to present and explain insurance options to customers.
• Licenses in Property & Casualty and Life & Health must be obtainable.

Aufgaben

• Provide prompt, accurate, and friendly customer service related to insurance inquiries, eligibility, coverages, policy changes, transfers, billing, and claims.
• Educate customers using a needs-based review to explain insurance options.
• Maintain a strong work ethic and commitment to success daily.

Kenntnisse

Sales experience

Interpersonal skills

Communication skills

Self-motivated

Detail oriented

Customer service

Presentation skills

Property & Casualty license

Life & Health license

Team player

Jobbeschreibung

Customer Service Representative - State Farm Agent Team Member

Full Time in Taos - NM

Benefits

• Competitive salary
• Paid time off
• Training & development
• Group Life Insurance Benefits
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Ability to make presentations to potential customers
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.