Customer Service Representative - State Farm Agent Team Member

Cameron Barnes - State Farm Agent; Royal Oak (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Paid time off

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Job summary

At Cameron Barnes - State Farm Agent in Royal Oak, we are seeking a Customer Service Representative to deliver outstanding support to clients seeking insurance solutions and reliable service. You will build relationships, handle inquiries, and maintain accurate records while collaborating with a friendly team in a fast-paced environment that values growth and community involvement.

Join a team committed to customer success, competitive compensation, benefits including health coverage and

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Attention to detail

Multitasking

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2023 and currently lead a team of six. Before becoming an agent, I worked as a team member, which gave me valuable experience and a strong understanding of what it takes to build a successful agency and support customers effectively.

I’m a graduate of Western Michigan University and am proud to balance a rewarding career with family life. Building strong relationships and creating opportunities for others to succeed are important values both personally and professionally. Our agency is actively involved in the community and believes in giving back and supporting the people and organizations around us.

We offer PTO, paid holidays, a 401(k), health benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating an environment where team members can grow professionally while enjoying a rewarding career.

We are competitive, goal-oriented, and hold each other accountable while supporting one another along the way. We celebrate wins, learn from challenges, and continuously push ourselves to improve. I’m looking for someone with a winner’s attitude who is hardworking, motivated, competitive, and coachable. If you thrive in a fast-paced environment and enjoy being part of a team that is focused on growth and success, this could be a great fit for you.

ROLE DESCRIPTION:

As a Customer Service Representative with Cameron Barnes - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.