Customer Service Representative - State Farm Agent Team Member

State Farm; Moulton (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Bonus based on performance

Company parties

Competitive salary

Profit sharing

Job summary

State Farm is seeking a Customer Service Representative in Alabama to deliver exceptional service and support to our customers. You will respond to inquiries, resolve issues, and help customers navigate insurance and financial product options.

The role emphasizes strong communication, attention to detail, and the ability to manage multiple tasks while maintaining a positive customer experience. Training and advancement opportunities are available within the State Farm network.

Qualifications

• Proven ability to deliver excellent customer service.
• Strong verbal and written communication skills.
• Attention to detail and ability to multitask in a fast-paced environment.
• Licensed with property and casualty is preferred or required.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Answer customer inquiries and requests promptly.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Detail-oriented

Multitask

Education

Property and casualty license

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Bonus based on performance
• Company parties
• Competitive salary
• Profit sharing

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.Licensed with property and casualty