Customer Service Representative - State Farm Agent Team Member

Darius Thurston - State Farm Agent; Spring (TX); Vor Ort; USD 34.000 - 48.000; Vollzeit

Benefits dieser Stelle

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Zusammenfassung

Darius Thurston - State Farm Agent in Spring, TX seeks a Customer Service Representative to deliver exceptional service and support the growth of a local insurance agency. Your attention to detail, friendly demeanor, and desire to help neighbors will shine as you handle inquiries, policy changes, and claims coordination.

Join a team that values service, reliability, and a flexible schedule, with opportunities for advancement, paid time off, ongoing training, and a focus on building lasting

Qualifikationen

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Aufgaben

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Kenntnisse

Communication

Detail-oriented

Customer service

Jobbeschreibung

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency this year after a long journey with State Farm that began over a decade ago as an intern and continued through seven years as a team member. That experience gave me a deep understanding of the business and a clear vision for building an agency rooted in service, consistency, and strong relationships.

I attended the University of Missouri, am married, and we just welcomed our first child in February. I’m also a member of Alpha Phi Alpha Fraternity Inc, which reflects my long-standing commitment to leadership and service.

Community involvement is important to me, and I stay actively engaged through my local church, where I serve in marriage ministry leadership, as well as with the Houston Northwest Chamber of Commerce.

For our team, we offer free drinks and coffee, team lunches and outings, a flexible schedule, and PTO. Our office culture values respect, reliability, and a high standard of customer service. We’re looking for team members who are service-minded, coachable, competitive, sales-driven, and motivated to win — people with strong self-awareness, work ethic, and a genuine desire to help others succeed.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Darius Thurston - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.