Customer Relations Representative - State Farm Agent Team Member

Jeffkinsurance; Seattle (WA); On-site; USD 28,929 - 41,328; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Free food & snacks

Company parties

Employee discounts

Opportunity for advancement

Paid time off

Parental leave

Profit sharing

Wellness resources

Training & development

Job summary

An independent insurance agency in Seattle is seeking a Customer Relations Representative. This role involves establishing customer relationships and providing excellent service regarding insurance inquiries. Ideal candidates are self-motivated, detail-oriented, and possess strong communication skills. Compensation ranges from $21.00 to $30.00 per hour, with numerous benefits including performance bonuses and paid time off.

Qualifications

• Must be able to obtain Property and Casualty license.
• Must be able to obtain Life and Health license.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to effectively relate to a customer

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Seattle, WA

Benefits

• Simple IRA
• Bonus based on performance
• Free food & snacks
• Company parties
• Employee discounts
• Opportunity for advancement
• Paid time off
• Paid time off (vacation and personal/sick days)
• Parental leave
• Profit sharing
• Wellness resources
• Training & development
• Growth potential/Opportunity for advancement within my agency

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $21.00 - $30.00 per hour

Apply Now

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