Customer Service Representative - State Farm Agent Team Member

Taylor Hall - State Farm Agent; South Jordan (UT); On-site; USD 30,000 - 70,000; Full time

Benefits offered by this job

Growth potential/Opportunity for advancement

Paid time off

Career-building experience

Job summary

Taylor Hall - State Farm Agent in South Jordan, UT is seeking a Customer Service Representative to create exceptional client experiences and support agency growth. This role involves resolving customer inquiries and collaborating with team members to anticipate community needs.

Key responsibilities include establishing relationships with customers, providing friendly service, and utilizing a needs-based review process to offer tailored insurance solutions. The candidate should possess excellent communication skills and demonstrate a dedication to customer service.

This position offers growth potential and valuable career experience within the insurance industry.

Qualifications

• Dedicated to exceptional customer service.
• Ability to relate to customers and answer questions.
• Excellent communication skills to assist customers effectively.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly service including inquiries about insurance.
• Educate customers about insurance options effectively.

Skills

Customer service dedication

Effective communication

Proactive problem-solving

Job description

Customer Service Representative – State Farm Agent Team Member

South Jordan, UT

As a Customer Service Representative, you will generate exceptional client experiences that reinforce the growth of a successful insurance agency. You will resolve customer inquiries, coordinate with agency team members, and anticipate community needs.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

Benefits

• Growth potential/Opportunity for advancement within the office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

Compensation: $30,000.00 - $70,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.