Customer Service Representative - State Farm Agent Team Member

Alberto Cortez - State Farm Agent; Ruidoso (NM); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Competitive salary

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Savings bank

Training & development

Job summary

Alberto Cortez - State Farm Agent in Ruidoso, NM is seeking a Customer Service Representative to help deliver exceptional service to our community. You will handle inquiries, follow up with clients, and support team members to grow a trusted insurance business.

The role emphasizes accurate record-keeping, strong communication, and a friendly, customer-first approach to daily interactions with policyholders and prospects.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service orientation

Communication skills

Attention to detail

Multitasking

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Savings bank
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Alberto Cortez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.