Customer Service Representative - State Farm Agent Team Member

State-Farm-319b4913; Santa Fe (NM); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

License Reimbursement

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Garrett Seawright - State Farm Agent in Santa Fe, NM seeks a dedicated Customer Service Representative to deliver exceptional service to clients and support the growth of a local insurance business.

You will resolve customer inquiries, coordinate with the agent team, and maintain accurate records while ensuring a friendly, professional experience for the community.

Qualifications

• Dedicated to helping customers with a positive attitude.
• Strong communication and listening skills.
• Able to handle multiple tasks with accuracy.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Multitask

Team collaboration

Education

High school diploma

Job description

Benefits:

• License Reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Garrett Seawright - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.