Customer Service Representative - State Farm Agent Team Member

JEFF M ROBERTS AGENCY, LLC; Fairborn (OH); Presencial; USD 38.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Simple IRA

License reimbursement

Paid time off

Training & development

Competitive salary

Descripción de la vacante

JEFF M ROBERTS AGENCY, LLC in Fairborn, OH is seeking a Customer Service Representative to deliver exceptional service to State Farm customers. You will respond to inquiries, build relationships, and support a growing insurance and financial services practice.

A detail-oriented, friendly communicator with a passion for helping people will fit this role. Benefits include a Simple IRA, license reimbursement, paid time off, training and development opportunities, and a competitive salary.

Formación

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsabilidades

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Conocimientos

Customer service mindset

Communication skills

Interpersonal skills

Multitasking

Descripción del empleo

Benefits:

• Simple IRA
• License reimbursement
• Paid time off
• Training & development
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Jeff Roberts - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.