Customer Service Representative - State Farm Agent Team Member

Timothy Shaw - State Farm Agent; Sarasota (FL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Timothy Shaw - State Farm Agent in Florida is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and support the agent team in daily operations. You'll establish relationships with customers, maintain records, and coordinate with colleagues to meet community needs.

Bilingual Spanish is preferred; a friendly, dependable attitude is essential. This role offers a competitive salary, health benefits, and opportunities for advancement within a supportive

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2022 and currently lead a team of four. Originally from the Midwest, I had the opportunity to relocate to Florida and open my own "State Farm" agency. Since then, I've been focused on building a team that delivers outstanding service while creating a positive and rewarding place to work.

Our agency offers health benefits, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team with the tools and resources they need to build successful, long-term careers.

Our culture is collaborative, supportive, and customer-focused. We work hard, enjoy helping one another, and take pride in serving our community. I'm looking for someone who is hardworking, friendly, dependable, and enjoys working as part of a team. If you're motivated to grow and make a positive impact every day, we'd love to meet you.

ROLE DESCRIPTION:

As a Customer Service Representative with Timothy Shaw - "State Farm" Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.