Customer Service Representative - State Farm Agent Team Member

Sterling Campbell - State Farm Agent; San Tan Valley (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Sterling Campbell - State Farm Agent is hiring a Customer Service Representative in San Tan Valley, AZ. The role focuses on delivering exceptional customer experiences, managing inquiries, and supporting the community with accurate record-keeping and follow-up.

Ideal candidates are dedicated to service, possess strong communication, and thrive in a fast-paced environment with opportunities for advancement and a flexible schedule.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service dedication

Strong communication

Interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency:

I opened my agency in 2017 and currently lead a team of six. Before becoming a State Farm agent, I worked in marketing before deciding to leave the corporate world and pursue small business ownership. I attended Utah State University and earned my MBA from the Thunderbird School of Global Management.

Our agency is built on trust, accountability, and rewarding hard work. I believe in giving my team the freedom to manage their day while providing the support they need to succeed.

Our agency offers health benefits, PTO, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in recognizing great work and rewarding team members who consistently perform at a high level.

Our culture is hardworking, positive, and supportive. I'm looking for someone with grit who doesn't let rejection slow them down. If you're dependable, kind, honest, enjoy talking with people, and bring a positive attitude every day, you'll fit right in with our team.

Role Description:

As a Customer Service Representative with Sterling Campbell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Qualifications:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.