Customer Service Representative - State Farm Agent Team Member

Steven Mccombs - State Farm Agent; Kearns (UT); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Opportunity for advancement

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Descrizione del lavoro

Steven Mccombs - State Farm Agent in Utah is seeking a Customer Service Representative to deliver exceptional experiences for policyholders and community members. You will handle inquiries, guide policy changes, and coordinate with the team to resolve issues.

This role focuses on accuracy, empathy, and growth opportunities within the agency, with training and advancement paths emphasized. If you are customer-focused and sales-minded, join our team to help people protect what matters while

Competenze

• Strong communication and interpersonal skills.
• Detail orientation with ability to multitask.
• Previous customer service experience preferred.

Mansioni

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conoscenze

Communication skills

Detail-oriented

Multitasking

Customer service

Descrizione del lavoro

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Steven Mccombs - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.