Customer Service Representative - State Farm Agent Team Member

Curtis Hardenburg - State Farm Agent; Randolph Township (NJ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus

Competitive pay

Advancement opportunities

Paid time off

Training & development

Job summary

Curtis Hardenburg State Farm Agent in Randolph Township, NJ is seeking a Customer Service Representative to deliver exceptional experiences, provide policy information, assist with changes, and process claims. You will coordinate with the agency team to support community members and grow with the agency.

Strong communication, detail orientation, and prior customer service are valued; growth opportunities exist for driven, sales-minded teammates in our client-centric environment.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative with Curtis Hardenburg State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.