Customer Service Representative - State Farm Agent Team Member

Steve Baker - State Farm Agent; Los Angeles (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Hiring Bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Steve Baker - State Farm Agent, located in Los Angeles, California, is hiring a Customer Service Representative - State Farm Agent Team Member. The role focuses on delivering exceptional customer service while handling inquiries, claims, and policy updates.

The ideal candidate will thrive in a fast-paced environment, showcasing strong communication skills and a detail-oriented approach. Our agency offers a competitive salary, flexible schedule, and ample growth opportunities.

Qualifications

• Strong communication skills to handle customer interactions.
• Ability to manage multiple tasks effectively.
• Detail-oriented approach to customer inquiries.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• Hiring Bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Steve Baker - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.