Customer Service Representative - State Farm Agent Team Member

Perryunwalla; Saint Augustine (FL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Disability insurance

Life insurance

Bonus based on performance

Flexible schedule

Health insurance

Paid time off

Training & development

Tuition assistance

Vision insurance

401(k) matching

Dental insurance

Job summary

Perryunwalla in Saint Augustine, Florida is seeking a Customer Service Representative – State Farm Agent Team Member. The role focuses on generating exceptional customer experiences, answering inquiries, and processing policies.

The ideal candidate possesses strong communication skills and a detail-oriented mindset, with opportunities for internal growth. Join a friendly, supportive team that values collaboration and offers a compelling compensation package including health coverage and flexible scheduling.

Qualifications

• Previous customer service experience preferred but not required.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

Benefits

• Disability insurance
• Life insurance
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• Free food & snacks
• Signing bonus
• Tuition assistance
• Vision insurance
• 401(k) matching
• Dental insurance

About Our Agency

Our agency is built around growth, opportunity, and a team‑first culture where people genuinely enjoy coming to work. We operate in a consistent growth mode, creating opportunities within our book of business while maintaining a fun, supportive environment that values collaboration, learning, and shared success.

Our office is located in St. Augustine, one of the fastest‑growing areas in the country, and we use modern technology and forward‑thinking training to support our team’s development. Team members are cross‑trained and supported as they grow into areas like sales, retention, account management, or marketing, with opportunities to specialize over time.

For our team, we offer a strong compensation package with base pay, uncapped commissions, and performance‑based bonuses, along with a 401(k) with employer match and additional earning potential. We also provide comprehensive health coverage (medical, dental, vision, life, and disability), paid time off and holidays, flexible scheduling, and ongoing training with a clear path for career growth and advancement.

Our culture is friendly and laid‑back, but we work hard. We’re a close‑knit “work family” that laughs often, supports one another, and takes pride in achieving goals together.

Role Description

As a Customer Service Representative – State Farm Agent Team Member with Perry Unwalla – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred but not required.

How to Apply

Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you!
www.perryunwalla.com

Perry Unwalla – State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.