Account Associate - State Farm Agent Team Member

Perryunwalla; Saint Augustine (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Disability insurance

Life insurance

Bonus based on performance

Health insurance

Flexible schedule

Paid time off

401(k) matching

Training & development

Job summary

Perryunwalla in St. Augustine is looking for an enthusiastic Account Associate to join our team. The role involves managing customer accounts, assisting with policy changes, and processing claims while ensuring excellent service and strong customer relationships.

We provide competitive compensation, comprehensive health benefits, and an environment that encourages growth and collaboration. Ideal candidates will have strong organizational skills, great communication abilities, and a customer-focused mindset.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred but not required.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits

• Disability insurance
• Life insurance
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• Free food & snacks
• Signing bonus
• Vision insurance
• 401(k) matching
• Dental insurance

About Our Agency

Our agency is built around growth, opportunity, and a team-first culture where people genuinely enjoy coming to work. We operate in a consistent growth mode, creating opportunities within our book of business while maintaining a fun, supportive environment that values collaboration, learning, and shared success.

Our office is located in St. Augustine, one of the fastest-growing areas in the country, and we use modern technology and forward-thinking training to support our team’s development. Team members are cross‑trained and supported as they grow into areas like sales, retention, account management, or marketing, with opportunities to specialize over time.

For our team, we offer a strong compensation package with base pay, uncapped commissions, and performance‑based bonuses, along with a 401(k) with employer match and additional earning potential. We also provide comprehensive health coverage (medical, dental, vision, life, and disability), paid time off and holidays, flexible scheduling, and ongoing training with a clear path for career growth and advancement.

Our culture is friendly and laid‑back, but we work hard. We're a close‑knit “work family” that laughs often, supports one another, and takes pride in achieving goals together.

Role Description

As Account Associate – State Farm Agent Team Member for Perry Unwalla – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred but not required.

Perry Unwalla – State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.