Customer Service Representative - State Farm Agent Team Member

Cliffordwilcox; Roswell (GA); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

Cliffordwilcox is seeking a Customer Service Representative - State Farm Agent Team Member in Roswell, GA. This full-time position focuses on generating exceptional customer experiences and requires effective communication and multitasking skills.

The ideal candidate will assist with policy information, updates, and claims while working in a supportive team environment. Compensation ranges from $35,000 to $42,000 annually, and benefits include a flexible schedule and paid time off.

Qualifications

• Previous customer service experience preferred.
• Ability to communicate effectively with customers.
• Detail-oriented and organized.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Bilingual Spanish

Detail-oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Roswell, GA

Responses within 24 hours

Bilingual Spanish Position

Benefits

• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Cliff Wilcox - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish.

Compensation: $35,000.00 - $42,000.00 per year.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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