Customer Service Representative - State Farm Agent Team Member

Cliffordwilcox; Woodstock (GA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Woodstock, GA seeks a Customer Service Representative to provide exceptional customer experiences and handle inquiries. The ideal candidate has strong communication skills and attention to detail. This full-time role offers a competitive salary between $35,000 and $55,000, along with benefits such as flexible scheduling and opportunities for advancement.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Customer Service Representative – State Farm Agent Team Member

Full Time – Woodstock, GA

Reply within 24 hours

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I’ve been proudly part of State Farm since 2007, building a career centered on service, community, and leadership. I earned my BSIE from the University of Michigan and my MBA from Loyola University Chicago. Giving back is an important part of who I am. I’ve served as Past President of the North Fulton Rotary Club, volunteered with Special Olympics, and am an active member of my local church. I also coach youth hockey, baseball, football, and soccer, which has given me a deep appreciation for teamwork and mentorship.

We offer a Simple IRA and flexible scheduling to support a healthy work‑life balance. Our office is a place where community values and professional growth come together, and we’re looking for people who share that same passion for helping others and being part of something meaningful.

Role Description

As a Customer Service Representative – State Farm Agent Team Member with Cliff Wilcox – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $35,000.00 – $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none